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FAQ
  Top » Catalog » FAQ » FAQ
FAQ

Frequently Asked Questions

  1. How do I order?

  2. How secure is this site ?

  3. What are the payment options ?

  4. What's the delivery time?

  5. What's the shop return policy?


  1. How do I order?


     

    The easy way to process your order(s) is via www.brazilianlink.net.
    You have to create an account, select your product(s) and proceed to check out.
    During check out double check if your details are correct and finalize your purchase.
    We will keep you up dated about your order status.

    Alternatively you can forward your order by sending an email to: info@brazilianlink.net

     



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  2. How secure is this site ?


    We are concerned to provide a safe environment to our online buyers.
    All information provided by our customers are securely encrypted.
    Our site has a private 128bit SSL (Security Sock Layer) certificate.
    It enables a secure communication between you and our hosting server, allowing safe transmission of personal information.
     



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  3. What are the payment options ?


    We accept PayPal, moneybookers and Telegraph Transfer(Wholesale Orders) as method of payment.

    All prices are in US$.



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  4. What's the delivery time?


    All retail orders are processed and shipped from Brazil via registered Air Mail.
    After payment is cleared, we post your parcel within 1 to 2 business days.
    Delivery time to Europe/USA is within 10 to 15 business days.
    Delivery time to Australia/Asia is within 14 to 20 business days.

    For a Faster Delivery, Express Post Service (EMS) is also provided if required.


     




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  5. What's the shop return policy?


    A full refund less Postage fees per unit is available.
    Items have to be returned by registered post and in same condition as delivered.
    Buyers must contact us before returning products.
    Buyers are also responsible for returned items postage fees.



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